Fukuoka Smart Travel Guide

Make Fukuoka
more comfortable.
Make your travel smarter.

Nakasu / Yatai(Food Stalls)Photograph(s) provided by Fukuoka City.

Seaside MomochiPhotograph(s) provided by Fukuoka City.

Acros Fukuoka / Step GardenPhotograph(s) provided by Fukuoka City.

What is the
Fukuoka Smart Travel Guide?

The “Fukuoka Smart Travel Guide” introduces useful services for travelers visiting Fukuoka, helping them move around smoothly without worrying about large luggage, even during short stays.

Enjoy sightseeing hands-free!

Smart Travel

Send your luggage

A service that delivers luggage left at places such as Fukuoka Airport or Hakata Station directly to your accommodation. You can start sightseeing right away without carrying large bags.

Leave your luggage at a counter

We introduce luggage storage locations in the city center. Leave your suitcase and enjoy sightseeing, making the most of your arrival and departure days.

Coin lockers

Coin lockers available at Hakata Station and Tenjin Station. Availability can also be checked on the “Locker Concierge” website.

Use transportation smarter

Many stations on the Fukuoka City Subway, JR, and Nishitetsu Omuta Line support contactless payments with Visa / Mastercard / JCB / American Express. No need to buy a ticket—just tap your card at the gate to ride.

See official information on the Fukuoka City Subway website(machine-translated from Japanese).

Manners Guide

Respect Tips

We have compiled basic manners so that all travelers visiting Fukuoka can enjoy a comfortable stay in harmony with the city. Please read these tips before and during your trip to enjoy sightseeing spots and public spaces.

How to use the toilet

Use toilets properly, flush only toilet paper, and keep them clean after use.

Dispose of trash in bins

Littering is prohibited; take your trash with you if no bin is available.

Don’t speak loudly

Keep voices low on public transport, in restaurants, Please avoid speaking loudly.

Smoking rules

Smoke only in designated areas; street smoking and walking while smoking are prohibited.

Photo etiquette

Respect photo rules, privacy, and avoid blocking others in busy areas.

Etiquette at shrines and temples

Be quiet at shrines and temples; walk along sides and follow photo rules.

Manners Guide Respect Tips
1

How to use toilet

Japanese toilets include both Western-style and traditional Japanese-style types. Please use them in the correct posture and do not stand on the toilet seat.
If there are buttons such as a washlet and you are unsure how to use them, do not force it—ask a staff member for assistance.
Only toilet paper can be flushed. Tissues, wet wipes, and sanitary products do not dissolve in water, so please dispose of them in the provided trash bin.
After use, flush the toilet and keep it clean so that the next person can use it comfortably.

Quiz

Which of the following can be flushed besides used toilet paper?

  • ATissue paper
  • BWet wipes
  • CNone (only toilet paper can be flushed)

The correct answer is

CNone (only toilet paper can be flushed)

Items other than toilet paper do not dissolve in water and may cause clogs. Tissues and wet wipes should not be flushed.

Manners Guide Respect Tips
2

Dispose of trash in bins

Littering is prohibited in the city and at tourist spots in Fukuoka. If you cannot find a trash bin, please take your trash with you and dispose of it properly.

Quiz

Where should you dispose of an empty plastic bottle in the city?

  • AIn roadside bushes
  • BConvenience store trash bin
  • CTake it home

The correct answer is

CTake it home

In busy areas of Fukuoka such as Hakata and Tenjin, there are few public trash bins for security reasons. Convenience store bins are for customers only, so outside trash is generally not accepted. Taking bottles back to your accommodation or a station is the proper etiquette.

Manners Guide Respect Tips
3

Don’t speak loudly

In public transportation, restaurants, and underground malls, keep conversations and phone calls at a low volume to avoid disturbing others.

Quiz

When talking in underground malls or indoor facilities, which action is most appropriate?

  • ASpeak in a normal voice
  • BSpeak quietly
  • CAdjust your voice volume according to your surroundings

The correct answer is

CAdjust your voice volume according to your surroundings

In underground malls such as Tenjin Chikagai, sounds echo easily and even normal voices may sound loud. In tourist spots and restaurants as well, adjusting your voice to the atmosphere is considered good etiquette in Fukuoka.

Manners Guide Respect Tips
4

Smoking rules

In central Fukuoka, there are designated no‑smoking areas on the street, and smoking while walking is prohibited. Please smoke only in designated smoking areas.

Quiz

Which action is allowed in Fukuoka City’s no‑smoking street areas?

  • ASmoke while walking
  • BStop on the street to smoke
  • CSmoke in designated smoking areas

The correct answer is

CSmoke in designated smoking areas

Areas such as around Hakata Station and the Tenjin area are designated as no‑smoking zones. Smoking while walking or on the street is not allowed; smoking is permitted only in designated smoking areas.

Manners Guide Respect Tips
5

Photo etiquette

At tourist spots and shops, some areas prohibit photography or restrict flash use. If people appear in your photos, respect their privacy and obtain permission when necessary. In busy shopping streets, avoid stopping suddenly and take photos from a safe place while being mindful of others.

Quiz

You want to take photos in a busy shopping street. What should you do?

  • AStop where you are and take photos immediately
  • BTake photos while moving, accepting people in the shot
  • CMove to a place where you won’t block traffic and take photos

The correct answer is

CMove to a place where you won’t block traffic and take photos

Stopping in a shopping street can cause collisions or inconvenience. Move to a safe place away from the flow of traffic before taking photos.

Manners Guide Respect Tips
6

Etiquette at shrines and temples

At shrines and temples, behave quietly and follow traditional Japanese worship customs. The center of the approach path is considered the path of the deities, so walk along the sides. Avoid taking photos while walking, and do not take photos in areas where photography is prohibited.

Quiz

When walking along the approach path to a shrine, which action is most appropriate?

  • AWalk down the center while taking photos
  • BWalk down the center if there are few people
  • CWalk along the side of the path toward the main hall

The correct answer is

CWalk along the side of the path toward the main hall

The center of the approach path is considered sacred. Taking photos while walking is also dangerous, so stop and be mindful of your surroundings when taking pictures.

Find useful spots on the map

Smart Travel Map

Use the map during your trip to find helpful spots such as luggage storage, luggage delivery, and coin lockers.

  • Delivery Service
  • Coin Locker
  • Luggage storage
View on Google Maps

Hands-Free Sightseeing Service

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Baggage Storage Availability & Coin Locker Summary Around Fukuoka Prefecture

CARGOPASS

We offer same-day luggage delivery between Fukuoka Airport and your hotel. Temporary storage is also available, allowing you to enjoy sightseeing or business trips hands-free.

DELIBAG

After you check your luggage at Hakata Port International Terminal, we will deliver it to your hotel.

Sagawa Express

Sagawa Express provides hands-free travel services that allow you to send your luggage to your destination in advance, making sightseeing and travel around Japan easier and more comfortable.

Yamato Transport（Global Yamato）

Yamato Transport offers hands-free travel services, delivering your luggage between airports, hotels, and major tourist areas in Japan so you can travel comfortably without carrying bags.